Terms of service
Welcome to Fitrition. These Terms of Service ("Terms") govern your use of our website (www.fitrition.pk) and your purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms.
Please read them carefully before using our website or buying our products.
1. About Fitrition
Fitrition is a registered trademark and the operating name of our wellness brand based in Lahore, Pakistan. We design and sell food-based nutrition products, including seeds, seed cycling kits, and other wellness blends formulated by qualified professionals.
Our products are sold through our official website and authorized partner channels.
📧 Contact: fitrition.pk@gmail.com 📱 Phone / WhatsApp: +92 328 55 666 73 📍 Address: LDA Avenue, Lahore, Pakistan
2. Eligibility
To place an order on our website, you must:
- Be at least 18 years of age, or have the consent of a parent or legal guardian
- Provide accurate, current, and complete information during checkout
- Be capable of forming a legally binding contract under the laws of Pakistan
- Use the website and our products only for personal, lawful purposes
If you are purchasing on behalf of someone under 18, you accept full responsibility for that person's use of our products.
3. Product Information
We do our best to ensure that all product descriptions, ingredient lists, nutrition facts, and images on our website are accurate and up to date.
However, we do not guarantee that all information is free of errors. Pouch sizes, packaging design, and minor formulation details may vary slightly from images shown. The official product information on the actual pouch label is the authoritative source at the time of purchase.
If you discover an inaccuracy on our website, please contact us at fitrition.pk@gmail.com and we will correct it.
4. Pricing and Payments
All prices on our website are listed in Pakistani Rupees (PKR) and include applicable taxes unless otherwise stated.
Prices, promotions, and product availability are subject to change without prior notice. The price applicable to your order is the price displayed at the time of checkout.
We accept the following payment methods:
- Cash on Delivery (COD) across Pakistan, with no extra charges
- Online card payments through secure third-party payment gateways
- Bank transfer (where applicable)
We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized use, or pricing errors.
5. Order Acceptance
When you place an order, you will receive an order confirmation by email or SMS. This confirmation acknowledges that we have received your order, but does not yet constitute acceptance.
We reserve the right to accept, decline, or cancel any order for reasons including but not limited to:
- Product unavailability
- Errors in pricing or product description
- Suspicion of fraud or abuse
- Inability to deliver to the address provided
- Refusal of previous COD orders without valid reason
If we cancel an order, any payment already made will be refunded according to our Refund & Return Policy.
6. Shipping and Delivery
Shipping, delivery times, charges, and conditions are described in our Shipping Policy, which is part of these Terms by reference.
Risk of loss and ownership of products pass to you upon delivery to the address you provided. Please ensure your delivery address is accurate and complete.
7. Returns and Refunds
Returns, refunds, replacements, and cancellations are governed by our Refund & Return Policy, which is part of these Terms by reference.
Please review that policy before placing your order.
8. Use of Our Products
Our products are food-based nutrition blends intended for daily wellness support. They are not medicines, drugs, or treatments for any medical condition.
You agree to:
- Use our products as directed on the pouch and accompanying materials
- Consult a qualified healthcare professional before use if you are pregnant, breastfeeding, on medication, or managing a medical condition
- Not consume our products if you have known allergies to any of the listed ingredients
- Store our products as instructed to maintain freshness and safety
For full details, please see our Medical Disclaimer.
9. Intellectual Property
All content on the Fitrition website, including but not limited to:
- The Fitrition name, logo, and brand identity
- Product names such as "no pcos.", "Active," and "Calm"
- Product packaging, design, and copy
- Photographs, illustrations, and graphics
- Website text, blog content, and educational material
…is the exclusive intellectual property of Fitrition and is protected under Pakistani trademark and copyright laws, as well as international intellectual property agreements.
You may not copy, reproduce, modify, distribute, or use any of our content for commercial purposes without our prior written permission.
Personal, non-commercial use of our website (such as bookmarking pages or sharing links) is welcome.
10. User Conduct
When using our website, you agree not to:
- Use the site in any unlawful or fraudulent manner
- Interfere with or disrupt the website or its servers
- Attempt to gain unauthorized access to any part of the website or our systems
- Submit false, misleading, or harmful information
- Post abusive, offensive, or defamatory content in reviews, comments, or any other interactive feature
- Use automated tools (bots, scrapers, crawlers) to access or copy our content without permission
- Impersonate Fitrition, our employees, or any other person
We reserve the right to remove content, block users, or take legal action if these Terms are violated.
11. Reviews and User Content
If you submit a product review, comment, photograph, or any other content to our website or social media channels:
- You confirm that the content is your own and does not violate anyone else's rights
- You grant Fitrition a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content for marketing and promotional purposes
- You understand that we may edit or remove content that is misleading, abusive, or violates these Terms
We do not guarantee that all submitted reviews will be published.
12. Third-Party Links and Services
Our website may contain links to third-party websites, social media platforms, or services (such as Instagram, TikTok, YouTube, Facebook, payment gateways, and courier tracking pages).
We are not responsible for the content, policies, or practices of these third parties. Accessing them is at your own risk, and you should review their terms and privacy policies separately.
13. Disclaimers
Our website and products are provided "as is" and "as available." While we work hard to ensure quality and accuracy, we make no warranties or guarantees regarding:
- The accuracy, completeness, or reliability of information on the website
- The uninterrupted or error-free operation of the website
- Specific health outcomes from using our products
- The suitability of our products for any individual's specific medical condition
For all matters relating to health, please consult a qualified healthcare professional. See our Medical Disclaimer for more.
14. Limitation of Liability
To the maximum extent permitted by law, Fitrition, its directors, employees, and partners shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Your use of our website or products
- Any errors, delays, or interruptions in service
- Unauthorized access to or alteration of your data
- Any other matter relating to our website or products
Our total liability in any matter shall not exceed the amount you paid for the product in question.
This limitation does not apply where prohibited by applicable Pakistani law.
15. Indemnification
You agree to indemnify, defend, and hold harmless Fitrition, its owners, employees, and partners from any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from:
- Your violation of these Terms
- Your misuse of our website or products
- Your violation of any law or third-party rights
16. Termination
We reserve the right to suspend or terminate your access to our website or refuse service to anyone, at our sole discretion, without prior notice, if we believe these Terms have been violated.
You may stop using our website at any time. Termination does not affect any orders already placed or rights and obligations that arose before termination.
17. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the "last updated" date at the bottom of this page.
It is your responsibility to review these Terms periodically. Continued use of our website after changes are posted means you accept the updated Terms.
For significant changes, we will make reasonable efforts to notify you (for example, by email or a notice on our website).
18. Severability
If any part of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.
19. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Refund & Return Policy, Cookie Policy, and Medical Disclaimer, constitute the complete agreement between you and Fitrition regarding your use of our website and our products.
20. Governing Law and Jurisdiction
These Terms are governed by the laws of the Islamic Republic of Pakistan.
Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.
21. Contact Us
If you have any questions, concerns, or feedback regarding these Terms, please contact us:
📧 Email: fitrition.pk@gmail.com 📱 Phone / WhatsApp: +92 328 55 666 73 📍 Address: LDA Avenue, Lahore, Pakistan 🕒 Customer Support Hours: Monday to Saturday, 9:00 AM to 6:00 PM (PKT)
These Terms of Service were last updated on 05-04-2026.
